7games bet Privacy Policy
This Privacy Policy explains how 7games bet collects, uses, stores, and protects personal information from users of our gaming platform in the Philippines. It also describes your rights regarding your data and how to contact us with queries.
Last updated: June 2025. By registering or using the platform, you acknowledge that you have read and understood this policy.
1. Information We Collect
When you register and use 7games bet, we collect the following categories of information:
- Account information: Full name, date of birth, email address, username, and password (stored in encrypted form).
- Identity verification data: Government-issued ID details provided during verification, required to confirm your age and identity as a player in the Philippines.
- Payment and transaction data: Deposit and withdrawal records, payment method details (such as local payment channel references), and transaction amounts in Philippine Peso (₱ PHP). We do not store complete card numbers on our servers.
- Device and browser data: IP address, device type, operating system, browser version, screen resolution, and session timestamps, collected automatically when you access the platform.
- Usage data: Pages visited, features used, bet history, game session duration, and navigation patterns within the platform.
- Cookies and similar technologies: Session cookies, preference cookies, and analytics identifiers. See Section 3 for full details.
2. How We Use Your Information
The information collected by 7games bet is used for the following purposes:
- Account management: To create and maintain your account, verify your identity, and process login requests.
- Service delivery: To provide access to the sportsbook, live casino, slot online games, bingo rooms, and the VIP program.
- Transaction processing: To handle deposits, withdrawals, and balance management in Philippine Peso.
- Security and fraud prevention: To detect suspicious activity, investigate potential fraud, and protect the integrity of the platform.
- Regulatory compliance: To comply with applicable Philippine laws, including age verification, anti-money laundering requirements, and reporting obligations.
- Customer support: To respond to queries, investigate complaints, and resolve account issues raised through live chat or email.
- Platform improvement: To analyse usage patterns and improve platform performance, layout, and game selection.
- Responsible gaming: To monitor account activity and apply responsible gaming measures where appropriate.
We do not use your personal data for unsolicited third-party marketing without your explicit consent.
3. Cookies and Tracking Technologies
7games bet uses cookies and similar browser-based technologies to operate the platform and understand how users interact with it. The categories of cookies in use include:
- Essential cookies: Required for the platform to function — these handle login sessions, remember your preferences, and keep your account secure. They cannot be disabled without breaking core functionality.
- Analytics cookies: Used to understand how users navigate the platform, which sections are visited most frequently, and how long sessions typically last. This data is aggregated and does not identify individual users.
- Preference cookies: Store settings such as language preferences and display options to improve your experience on return visits.
You can manage cookie settings through your browser. Blocking essential cookies will affect your ability to log in and use the platform. Blocking analytics cookies will not affect your ability to play or access your account.
4. Data Storage, Security, and Sharing
Your personal data is stored on secure servers with access controls, encryption, and monitoring in place. 7games bet applies industry-standard security measures including encrypted data transmission (TLS), hashed password storage, and restricted internal access based on role.
We retain your data for as long as your account remains active and for a period afterward as required by applicable Philippine regulations and our legal obligations. When data is no longer required, it is securely deleted or anonymised.
We may share data with the following categories of third parties in limited circumstances:
- Payment processors: To facilitate deposits and withdrawals in Philippine Peso through local payment channels.
- Identity verification providers: To confirm age and identity during the registration or withdrawal verification process.
- Regulatory authorities: Where required by law, court order, or official investigation.
- Technology service providers: Third-party infrastructure, hosting, or analytics providers operating under data processing agreements that restrict them from using your data for their own purposes.
We do not sell personal data to third parties and do not share data for third-party advertising purposes.
5. Your Rights and Minor Protection
As a registered user of 7games bet in the Philippines, you have the following rights regarding your personal data:
- Access: You may request a summary of the personal data we hold about you.
- Correction: If any information is inaccurate, you can request that it be updated. Some changes require identity re-verification.
- Deletion: You may request that your account and associated personal data be deleted, subject to our legal retention obligations and any outstanding financial matters.
- Restriction: You may ask us to limit processing of your data in certain circumstances, such as while a dispute is under review.
- Portability: Where technically feasible, you may request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe and may request identity verification before processing your request.
Minor protection: The 7games bet platform is strictly for users aged 21 and over. We do not knowingly collect data from individuals under this age. If we identify that a minor has registered, the account will be immediately closed and data deleted as required. Parents and guardians are encouraged to use parental control tools to prevent underage access to gaming platforms.
6. Policy Updates and Contact
This Privacy Policy may be updated periodically to reflect changes in our data practices, platform features, or applicable regulations. When material changes are made, we will notify registered users via the email address on their account or through a notice within the platform. The "last updated" date at the top of this page will always reflect the current version.
We encourage you to review this policy from time to time, particularly if you have questions about how your data is handled. Continued use of the 7games bet platform after an update constitutes acceptance of the revised policy.
For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, you can reach us at:
- Email: [email protected]
- Live chat: Available 24/7 in English through the platform
For general platform questions, the FAQ page provides answers covering account management, payments, the mobile app, and responsible gaming. For account-specific queries, live chat or email is the fastest route to a resolution.
Questions About Your Data or Account Privacy?
Our support team handles data requests and privacy queries in English, 24 hours a day. You can also explore common questions in the FAQ before reaching out.